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@  traderpusa : (19 January 2020 - 08:20 PM) Kurt09 you should post in appropriate thread with screenshots to prove your case
@  kurt09 : (19 January 2020 - 03:25 PM) They Analist Edward Shultz is the biggest scammer, stay away from them
@  kurt09 : (19 January 2020 - 03:24 PM) Elitetrading.co and Tradeidiea is Big Scam, they dont let you withdraw yourr money
@  joacim : (19 January 2020 - 05:28 AM) vostro
@  traderpusa : (18 January 2020 - 09:54 PM) great. good luck trading in 2020 !
@  Singh : (18 January 2020 - 03:37 PM) @traderpusa naw man, I give up, its too much to baby sit people, give them rules and guidance and then restart again lol I am better off trading myself here and there.
@  traderpusa : (17 January 2020 - 09:34 PM) sorry to hear that. Keep on looking I would say.
@  Singh : (17 January 2020 - 04:20 PM) @traderpusa Nope, was a shit show. I doubt there is a good trader out there with a good risk management etc, demo is all bell and whistles lol
@  traderpusa : (16 January 2020 - 09:05 PM) Is your guy still active ?
@  traderpusa : (16 January 2020 - 09:05 PM) all good Singh. Back to the daily grind of trading.
@  Singh : (16 January 2020 - 03:45 PM) @blessedtj Hola
@  Singh : (16 January 2020 - 03:45 PM) @traderpusa Sup Man
@  blessedtj : (15 January 2020 - 11:35 PM) hi all
@  traderpusa : (15 January 2020 - 10:09 PM) Hi Singh.
@  Singh : (15 January 2020 - 01:04 PM) Hey T
@  Singh : (15 January 2020 - 01:04 PM) Sup Fellas
@  Tripack : (14 January 2020 - 01:19 PM) Best to throw your question in a thread here http://www.binaryopt...ing-assistance/
@  forza125 : (14 January 2020 - 08:33 AM) ?
@  forza125 : (13 January 2020 - 02:23 PM) can anyone put an alert on a histogram?
@  traderpusa : (08 January 2020 - 02:49 AM) it is.

Photo

Signals and Group Trading


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4 replies to this topic

#1 neddihrehat

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Posted 20 March 2018 - 10:32 AM

Today I asked IQoption some question and some answers were pretty absurd. From our little conversation, I've reached some conclusions about how IQ manages their risk. I am pretty sure the way I've asked questions and they will search a bit about me and feed me some lies. 

 

The excuse of VPN/Proxy/VPS

  • You cannot use VPN or Proxy. If you have a poor internet or somehow want to use VPS to spice things up, you won't be able to do it. Cause they don't understand the differences between a VPN and a VPS. If you are a traveling trader, you are doomed.

 

Poor stupid support

  • Their support is basically stupid. You ask one thing, they answer other thing. That's because every mail you send will be answered by different people. They don't know or check the context of the message and only replies by looking for some specific words.

G4iLyBI.png

Absurd Logics about signals

  • You cannot join facebook groups for signals or discuss trading stuff together. Their specialists will detect them right away and block your money. No talking or discussing anything about market stuff, like "Hey look, EU might go down for 5 minutes." or things like that. This is extremely contradictory because they too have a traders mood indicator as signal. And they have a chatroom where traders basically exchange signals all day.

2cRnHyr.png

 

Okay, thank you for that. Because it's absurd to see their own signal group and chat. The most illogical thing I've ever listened is the group trading. Like you aren't allowed to discuss? LOL.

7sTnc9Y.png

 

I've got nothing against IQ, but their twist of words are really fascinating.

If your withdrawal got blocked due to reasons it'll be only because they decided to scam you. Nothing else. 

If they have any logic, well, it's just something made up out of thin air. 


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#2 shaileshm

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Posted 20 March 2018 - 10:38 AM

I think it's time for me to switch to a new broker. Coupled with their price manipulations, and since I am discussing trading here on boe all the time(some haters might claim otherwise), they can use this as a excuse to block my payments.

I remember iqoptions used to get their price feed from Thompson Reuters in the beginning. And now they have stooped down to this level. I hope everything is fine with them.
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#3 BOedge

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Posted 20 March 2018 - 12:25 PM

VPN is not the same as VPS.

iqoptions terms of service states:
"Frequent access and logins to the Trading Account via different IP addresses from different countries and/or via the use of VPN is an indication that shall reasonably lead the Company to believe that paragraphs 9.2.1 and 9.2.6 have been breached."
and
"28. Termination of the Agreement
...
2. The Company shall be entitled to terminate this Agreement immediately, close all open positions, block the Client’s account, and return any remaining funds (if applicable) without giving prior notice under the following circumstances:
...
In case the Client uses and/or there are indications that lead the Company to reasonably believe that the Client uses different IP addresses from different countries and/or VPN during the course of executing any transactions and/or trades through the Trading Account and/or the provision of the Services. Whether the Client has provided notice to the Company for any change to its IP address and/or of the use of VPN is irrelevant."
https://eu.iqoption....erms-conditions

There is no mention of VPS. However, use of VPS that is outside of your country, and possibly switching back and forth between your personal computer and the VPS could indeed be prohibited according to the above (different IPs).

Brokers have an obligation by law and regulators to prevent money laundering and fraud. Therefore limiting the use of VPN and even VPS makes perfect sense.

As to group trading and group signals, this is the place where you ask the chat rep to kinndly point you to the exact place in their legal documents. I could not find anything that specifically addresses that. They have a seperate page for chat conduct which includes this:
"On our website, it is prohibited to:
1. Promote any services without the prior consent of the Customer Support Team.
2. Promote and/or advertise any goods and/or services.
3. Make financial and/or other deals in chat rooms."
https://eu.iqoption....code-of-conduct

Point 3. allows for a wide interpretation, but that is limited to their chat. There is no specific mention of FB, signals, trading groups, etc from a quick search through several of their docs. So if someone were a member of a signal group or get signals somewhere and that is in breach of terms, then this warrants proper written information by the broker. That is the point when you need to elevate this to a manager to get the information you need. The answer will probably be this:
"7. Without derogation from the above, the Company reserves the right, acting reasonably, to suspend or refuse access to and use of the Trading Platform to anyone at its sole and absolute discretion."

All brokers have this. Every business does. No shirt, no shoes, no service.

Basically you should check with the broker how you trade before you get started to ensure there won't be any surprises later. Then you can also point out that if group trading or the use of signal services is specifically prohibited, it should be spelled out in the terms. They are not required to actually do so because of that paragraph 7.

Bottom line is, read and know the terms. The key element of these complaint stories that keeps repeating itself.

PS - I don't trade with iq (yet).

One more - digitalocean mentions 195 countries on their website. So they probably have servers in your country which might fulfill the iq requirements to be local. That said, it is a US based company, so technically there may be a legal snag for a US based company enabling US-non-legal BO trading... There are several VPS services that specialize in MT4, so there are alternatives. Besides finding out how you can speed up your connection. Or moving (what I will do this year for that very reason, it is worth it to me).

The rep is correct in not understanding/replying any better to why you would need to ok the use of VPS for your MT4 when actually you would need VPS for a faster connection to access their online platform. They should not care how or where you run your MT4 from, which is completely separate from their platform - unless you want to integrate your MT4 with iq via VPS so that you can trade directly from your MT4. Now that is a completely different question. Just because you can create MT4 access via an api that does not mean it is in accordance with iq terms. Rep said, integration with an off-site MT4 isn't possible. So assume that doing so breaches their terms unless they tell you specifically that there is no breach. In order to find out you need to formulate your question accordingly, ideally to a higher up.

Btw, you attitude towards the rep is rather hostile. Expect to get what you give. These reps work for minimum wage in some sweat shop with about as much interest in their job as you would have doing the same. They are still people. An attitude of kindness tends to get much better responses and tends to produce a sincere desire to help you. As a default people like to help. Except when they get shat on. So be the kind one. You may be the only one like that they get that day, possibily even that week. So easy to get treated like gold... You get what you give.
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#4 neddihrehat

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Posted 20 March 2018 - 01:39 PM

I totally understand your point, you took so much time to reply, hats off.

So sad that we are traders and they are brokers. :P

  • VPN is not the same as VPS. Exactly!
  • I sent this message to check out how their support system is working now a days. They probably can see my reply here on public since they have specialists finding hidden facebook groups too. They were fast as Expected. I actually traded with them previously and still use them sometimes, you can check my recents charts are mostly in IQ. And some people whom I've suggested them also used IQ and one of them got problems without doing absolutely anything wrong. Then I've seen the weirdest word called group-trading where they would block your money. Like this was the trigger. 
  • Twisted words are how we live by. I did not act hostile on first message. You can see how I asked very clearly about two specific questions. They answered one and did not care about second question. Instantly I replied and another person replied without absolutely any context. I asked again and again to have something clear. 
  • I also know how the support actually works on a betting platform. I had the chance to see some people up close and you are right about it too. I should've replied more of "Dear Sir," attitude the whole time. Politeness? The problem with politeness is that I cannot act polite if they don't read the context clearly. Well the message is never impolite until they ignore your full message. I felt like I hit the main point where they still couldn't answer me with a solid reply. 

 

JXfQZqe.png

I've got nothing against IQ except that, after reading recent events at IQ, I'll be aware of not depositing too big amount or suggest anyone to do so. I traded mainly with different brokers to keep the risk minimal (IQ, MW, Ayrex, Ducascopy etc.), and never had any withdrawal problems myself because I spread the whole money on several broker, do only small trades and withdraw small. IQ still did not cheat me directly but I've been target of Price manipulation so many times that I lost count. Now I also know (clearly) how their Support works. This thread is basically useless if you pinpoint it this way. I'll probably use them in future too, just like how I've been using them till now, until my withdrawal gets blocked LOL.

 

And someone probably shared this thread link on FB, seeing lots of FB visitors. :D 


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#5 Mohammad Ummar

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Posted 20 March 2018 - 07:06 PM





Great post! I am really glad that there are still people out there who are helping to expose these crooks. About group trading, they don’t have any kind of info in their T&C. The only thing that bothers me is that how can they stalk their users on social media like facebook etc? Isn’t that illegal? I saw on some of the posts that when they don’t want to give your withdrawal they will be like, “you have abused .... pair on this date ......”. I don’t get this hoe can they possibly block people’s account and their profits while they don’t have a good proof. Ridiculous!


I totally understand your point, you took so much time to reply, hats off.
So sad that we are traders and they are brokers. :P

  • VPN is not the same as VPS. Exactly!
  • I sent this message to check out how their support system is working now a days. They probably can see my reply here on public since they have specialists finding hidden facebook groups too. They were fast as Expected. I actually traded with them previously and still use them sometimes, you can check my recents charts are mostly in IQ. And some people whom I've suggested them also used IQ and one of them got problems without doing absolutely anything wrong. Then I've seen the weirdest word called group-trading where they would block your money. Like this was the trigger.
  • Twisted words are how we live by. I did not act hostile on first message. You can see how I asked very clearly about two specific questions. They answered one and did not care about second question. Instantly I replied and another person replied without absolutely any context. I asked again and again to have something clear.
  • I also know how the support actually works on a betting platform. I had the chance to see some people up close and you are right about it too. I should've replied more of "Dear Sir," attitude the whole time. Politeness? The problem with politeness is that I cannot act polite if they don't read the context clearly. Well the message is never impolite until they ignore your full message. I felt like I hit the main point where they still couldn't answer me with a solid reply.

JXfQZqe.png
I've got nothing against IQ except that, after reading recent events at IQ, I'll be aware of not depositing too big amount or suggest anyone to do so. I traded mainly with different brokers to keep the risk minimal (IQ, MW, Ayrex, Ducascopy etc.), and never had any withdrawal problems myself because I spread the whole money on several broker, do only small trades and withdraw small. IQ still did not cheat me directly but I've been target of Price manipulation so many times that I lost count. Now I also know (clearly) how their Support works. This thread is basically useless if you pinpoint it this way. I'll probably use them in future too, just like how I've been using them till now, until my withdrawal gets blocked LOL.

And someone probably shared this thread link on FB, seeing lots of FB visitors. :D

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