i would definitely pay the withdraw fee.
Her name is very safety, you should pay it.
Why do you guys recommend such a rubbish! That is a lot of money to lose. Not funny.
The site raises a lot of red flags:
Their domain is 113 days old!
Their IP location is in Florida.
Their business address is listed as a US address in New York. In such a case they would need to be US registered, which they are not, can't be.
A US based and regulated business also wouldn't need a CySec license.
Their address doesn't list a zip code.
The area code of their phone number is for Philadelphia, not NY.
Their contact/support email doesn't have the same domain as their website.
The domain for the contact/support email is not registered, has never been registered before. (What is the return email they use with you? Please don't tell me gmail...)
The Cyprus license does not approve/include that domain, or the support email domain:
I wouldn't be surprised if whoever owns that license knows nothing of this site. Perhaps you should alert them.
Aside from all that their site offers very sparse legal information and terms, or much of anything useful...
This has all the makings of a scam site.
Change your withdrawal request to the amount of our initial deposit. Assuming that works (don't get your hopes up), then request the remainder of the amount and tell them to keep back the amount they request from you and to just send the difference. But basically in this case I would say you can kiss it all good bye. Sorry.
DO NOT SEND THEM MONEY!