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Grandoption: cannot withdraw my deposit


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8 replies to this topic

#1 binarytek

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Posted 23 December 2016 - 08:37 AM

On 6.12.2016 I requested a withdrawal of my initial deposit at GrandOption. On 21.12.2016 I asked them why I haven't received the money yet and when can I expect them. Until today, 23.12.2016, I have no answer from them, and I haven't received my deposit back.



#2 Saygin-TR

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Posted 23 December 2016 - 08:54 AM

Do you have screenshot about it ? I think İf you took an ss of it, you can upload the ss to their social media pages



#3 samir115

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Posted 23 December 2016 - 08:56 AM

Why dont you go to the online chat in the site?

 

But anyway you dont need to worry, they are regulated by the cysec and mifid and im sure they will look at the case if you contact them :rolleyes:


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#4 binarytek

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Posted 24 December 2016 - 02:15 PM

The chat was and currently is: "Our operators are not available at the moment". Will check them out again after first week of 2017.



#5 binarytek

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Posted 05 January 2017 - 11:08 AM

Grandoption approved my account on 05.01.2017 which is one month after sending them the documents!

 

The withdrawal seems to be processed and I will write back if and when it arrives in my bank account.



#6 PKS

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Posted 05 January 2017 - 11:22 AM

Grandoption approved my account on 05.01.2017 which is one month after sending them the documents!

 

The withdrawal seems to be processed and I will write back if and when it arrives in my bank account.

 

If they don't come back or don't process your withdrawal it may be worthwhile contacting CYSEC. They may be able to help you as well.



#7 binarytek

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Posted 10 January 2017 - 08:00 AM

On 09.01.2017 I received my deposit back, one month after my request.



#8 Ali Shahzad

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Posted 02 March 2017 - 04:28 AM

I don’t think this is the first time this is happening; I too faced similar issues with them. I made around 15k deposit after making some 1-2k profits and able to withdraw, so I went ahead with larger deposit but then they strike! I was denied withdrawal and requested verification which I did repeatedly, but was rejected for no reason and even when I asked them to simply return my money, I was ignored and asked to verify myself which they NEVER ALLOWED! So, in short they never let me get my money back let alone profits! However, I am happy to say that in recent times there are serious plans putting in place to tackle these frauds –

 

http://www.timesofis...-options-fraud/

 

http://www.timesofis...-options-fraud/

 

http://www.winchargeback.com/

 

I am happy to read that Hazrachy law firm that represents binary option victims in Israel are doing their part to stop such frauds and it’s helping as I see. I hope this continues.



#9 joe0074

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Posted 02 March 2017 - 04:41 AM

I don't know  why you guys was using this broker in the first place. There are better brokers out there to choose.






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