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@  traderpusa : (20 January 2017 - 02:51 AM) it is just the number of ticks in your candle, nothing to do with volume
@  traderpusa : (20 January 2017 - 02:51 AM) another volume thread. Why people don't get it there is no such thing as volume in mt4.
@  MIK : (20 January 2017 - 02:42 AM) :)
@  kubn2 : (19 January 2017 - 07:53 PM) google.com <-
@  dinosaurhd : (19 January 2017 - 07:32 PM) speech
@  dinosaurhd : (19 January 2017 - 07:32 PM) what time is the speach pls
@  calebfx : (19 January 2017 - 06:25 PM) @sunztu banks
@  sunztu : (19 January 2017 - 05:46 PM) so who is trading the speech tomorrow
@  ahmetesk : (19 January 2017 - 04:21 PM) :lol:
@  ahmetesk : (19 January 2017 - 04:21 PM) then they will call you
@  ahmetesk : (19 January 2017 - 04:20 PM) click to call button if you think price will go up.
@  siimduud : (19 January 2017 - 04:20 PM) Like i could somehow miss the huge green "deposit" button.
@  ahmetesk : (19 January 2017 - 04:19 PM) :D
@  siimduud : (19 January 2017 - 04:19 PM) It's definitely annoying tho. Every single call is the same. "Can we help you open your account,etc etc"
@  kubn2 : (19 January 2017 - 04:18 PM) random calling customers is stupid and brokers shouldnt do it
@  traderpusa : (19 January 2017 - 04:18 PM) When a broker calls you it means you are with the wrong broker lol unless you asked for it
@  siimduud : (19 January 2017 - 04:17 PM) Dunno, a dude from nadex called me today
@  kubn2 : (19 January 2017 - 04:17 PM) @Ewa sometimes they need talk when you created account sometimes when you wan withdraw money
@  ahmetesk : (19 January 2017 - 04:17 PM) @Ewa serious brokers don't call peoples I think.
@  Matt-Dawg : (19 January 2017 - 04:17 PM) Its not the best strats or the holy grail but with a lil pa knowledge I be good.

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Grandoption: cannot withdraw my deposit


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6 replies to this topic

#1 binarytek

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Posted 23 December 2016 - 08:37 AM

On 6.12.2016 I requested a withdrawal of my initial deposit at GrandOption. On 21.12.2016 I asked them why I haven't received the money yet and when can I expect them. Until today, 23.12.2016, I have no answer from them, and I haven't received my deposit back.



#2 Saygin-TR

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Posted 23 December 2016 - 08:54 AM

Do you have screenshot about it ? I think İf you took an ss of it, you can upload the ss to their social media pages



#3 samir115

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Posted 23 December 2016 - 08:56 AM

Why dont you go to the online chat in the site?

 

But anyway you dont need to worry, they are regulated by the cysec and mifid and im sure they will look at the case if you contact them :rolleyes:


loooool.png


#4 binarytek

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Posted 24 December 2016 - 02:15 PM

The chat was and currently is: "Our operators are not available at the moment". Will check them out again after first week of 2017.



#5 binarytek

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Posted 05 January 2017 - 11:08 AM

Grandoption approved my account on 05.01.2017 which is one month after sending them the documents!

 

The withdrawal seems to be processed and I will write back if and when it arrives in my bank account.



#6 PKS

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Posted 05 January 2017 - 11:22 AM

Grandoption approved my account on 05.01.2017 which is one month after sending them the documents!

 

The withdrawal seems to be processed and I will write back if and when it arrives in my bank account.

 

If they don't come back or don't process your withdrawal it may be worthwhile contacting CYSEC. They may be able to help you as well.



#7 binarytek

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Posted 10 January 2017 - 08:00 AM

On 09.01.2017 I received my deposit back, one month after my request.






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